Thank you for choosing DURACELL, we offer you a warranty for 12 months starting from the date of purchase.

Warranty Acceptance Terms:

• Activate the warranty online through the website www.duracellautoarabia.com within 30 days from the date of purchase.

• When activating the warranty, please upload an image of the purchase invoice showing the date of purchase.

• The uploaded invoice in the warranty activation steps must be a tax invoice compliant with the laws and regulations of the General Authority of Zakat and Income.

• Keep the original invoice that displays the date of purchase.

• Submit the warranty card containing all details, including the date of purchase.

• Bring the vehicle to examine the electrical charging system (alternator).

• The battery must be used in the registered vehicle during the warranty activation steps.

• Visit authorized service centers, which can be found on the warranty centers page www.duracellautoarabia.com/warranty-centers.

The warranty does not cover the following cases:

• Any tampering with the top label, 2D code, serial number, and production date engraved on the battery.

• Electrically discharged batteries that can be recharged and reused.

• Defective battery resulting from a malfunction in the vehicle's electrical charging system (alternator).

• Damage caused by installing an inappropriate battery for the vehicle.

• White-eye batteries.

• Batteries used in taxi vehicles.

• Batteries used in Diesel vehicles

• Batteries stored for more than 9 months from the production date.

• If the warranty is not activated through the website www.DURACELLAUTOARABIA.com.

• In case of entering incorrect vehicle and battery information during warranty activation.

To correct warranty information, please contact customer service within 30 days from the date of purchase.